Metrics

Metrics track event-style data in Sayless. Use them when customer or product activity needs to be collected, inspected, and visualized for post-sales workflows such as onboarding progress, account usage, renewals, and health reviews.

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Overview

A metric has details, incoming events, integration information, and chart views. Metrics can also be connected to companies for account-level analysis. Go to Metrics.

Metrics are available on Startup and higher. The Free plan has a metric limit of 0; Startup includes up to 3 metrics, Business includes up to 10, and Enterprise is unlimited in the current client policy.

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Work with metrics

Use the metrics list to create and manage metric definitions.

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Create a metric

Create a metric when you need to start collecting a new kind of event data.

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Edit a metric

Edit a metric when its name, description, status, or integration details change.

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Delete a metric

Delete a metric only when it should no longer be tracked. Bulk delete actions may be available from the metrics list.

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Metric details

Open a metric to review its configuration and data.

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Status

Status shows whether the metric is receiving data or otherwise available.

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Created by

Created by identifies who added the metric.

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Integration endpoint

Integration details show how external systems can send event data to the metric.

Metric URLs are based on the metric path. If a metric is renamed, use the app’s current link instead of an old copied URL.

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Filtering and views

Use search, filters, sorting, columns, and pagination to manage the metric list.