> ## Documentation Index
> Fetch the complete documentation index at: https://docs.joinsayless.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Assign tickets

> Assign Sayless tickets to teammates, change assignees from the ticket page, and use views to keep ownership of follow-up work visible to the team.

Ticket assignment shows who owns the next step. It is one of the most important properties for keeping follow-up work moving.

## Overview

Assign a ticket as soon as someone is responsible for the next action. Leave a ticket unassigned only when it still needs triage.

Go to [Tickets > Unassigned](https://joinsayless.com/\{workspace}/tickets/unassigned) to triage tickets without an owner.

| View               | Link                                                                            | Use it for          |
| ------------------ | ------------------------------------------------------------------------------- | ------------------- |
| My tickets         | [Tickets > My tickets](https://joinsayless.com/\{workspace}/tickets/my-tickets) | Your assigned work. |
| Unassigned tickets | [Tickets > Unassigned](https://joinsayless.com/\{workspace}/tickets/unassigned) | Triage work.        |
| All tickets        | [Tickets > All](https://joinsayless.com/\{workspace}/tickets/all)               | Team-wide review.   |

## Assign tickets

Assignments can be changed from the ticket detail page, ticket tables, kanban cards, menus, or the command menu.

### Assign to yourself

Assign a ticket to yourself when you are taking ownership.

### Assign to a teammate

Assign a ticket to a teammate when they are responsible for the next step.

### Reassign a ticket

Reassign when ownership changes. Add a comment if the handoff needs context.

### Remove an assignee

Remove the assignee when the ticket should return to triage.

## Work from assignment views

Ticket views help you focus on ownership.

### My tickets

Use My tickets as your personal queue.

### Unassigned tickets

Use Unassigned tickets to triage work that needs an owner.

### All tickets

Use All tickets when reviewing team-wide work or searching for a specific ticket.