> ## Documentation Index
> Fetch the complete documentation index at: https://docs.joinsayless.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact properties

> Understand the fields and relationships that describe a Sayless contact, including name, email, company, owner, and custom contact properties.

Contact properties keep person-level context useful across the workspace.

## Overview

Use contact properties to identify a person, connect them to a company, and find their related conversations or tickets.

## Contact properties

Contact properties appear in contact forms, lists, detail pages, and filters.

### Name

Name is the primary identifier for the contact.

### Email

Email connects the contact to message history and communication workflows.

### Phone

Phone stores reachable phone numbers where available.

### Company

Company links the person to an account record.

### Job title

Job title helps teammates understand the person’s role.

## Custom attributes

Some contact data may appear as additional attributes.

### View all attributes

Use all attributes when the visible summary does not include the field you need.

### Edit attributes

Edit attributes when contact data needs correction or enrichment.