> ## Documentation Index
> Fetch the complete documentation index at: https://docs.joinsayless.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer portal

> Let customers sign in, open tickets, and submit forms for one workspace.

The customer portal is a site for that workspace’s customers. Open [Settings → Customer Portal](https://joinsayless.com/\{workspace}/settings/customer-portal).

Turn **Enable portal** on before customers can sign in. Other settings stay saved while it is off.

From the portal settings you can:

* Preview the portal as a read-only admin for a company.
* Choose which ticket fields customers see, and the customer-facing labels for ticket statuses.
* Set branding, header links, and footer links.
* Define portal roles for customer users.
* Attach a custom domain.

Tickets reach the portal when their visibility allows it. A [trigger](/admin/triggers) can set portal visibility or send a [ticket form](/admin/ticket-forms). Submitting a form creates a ticket.

The portal is included from Growth upward. Core workspaces do not have it.


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